Except for US & UK orders, all orders placed on beautyofjoseon for other countries are shipped directly from South Korea.<\/p>\n\n\n\n
Domestic Shipping
Available Countries United States \ud83c\uddfa\ud83c\uddf8 United Kingdom \ud83c\uddec\ud83c\udde7
Shipping From US Distribution Center UK Distribution Center
Shipping Method UPS Standard \/ DHL eCommerce
(depending on region) Royal Mail Tracked 48
Delivery Time 2\u20136 business days
(excluding weekends and holidays) 2\u20136 business days
(excluding weekends and holidays)
Shipping Fee Flat rate of $6.00 USD
($7.00 for Alaska, Puerto Rico, and Hawaii) Flat rate of \u00a33.99
FREE Shipping Orders of $50 USD or more
(flat rate, calculated after discounts and before regional taxes) Orders of \u00a340 or more
(flat rate, calculated after discounts)
Additional Information Please note that UPS does not provide delivery photos. –
*Important: In some cases, your order may ship from our S.Korea warehouse instead of the local warehouse due to inventory availability or service issues. If this applies to your order, the shipping method will be shown at checkout. For further questions, please don\u2019t hesitate to Contact Us<\/p>\n\n\n\n
International Shipping
Details
Available Countries Canada \ud83c\udde8\ud83c\udde6 Australia \ud83c\udde6\ud83c\uddfa France \ud83c\uddeb\ud83c\uddf7 Austria \ud83c\udde6\ud83c\uddf9 Belgium \ud83c\udde7\ud83c\uddea Bolivia \ud83c\udde7\ud83c\uddf4 Brunei \ud83c\udde7\ud83c\uddf3 Bulgaria \ud83c\udde7\ud83c\uddec Chile \ud83c\udde8\ud83c\uddf1 China \ud83c\udde8\ud83c\uddf3 Croatia \ud83c\udded\ud83c\uddf7 Cyprus \ud83c\udde8\ud83c\uddfe Czechia \ud83c\udde8\ud83c\uddff Denmark \ud83c\udde9\ud83c\uddf0 Estonia \ud83c\uddea\ud83c\uddea Finland \ud83c\uddeb\ud83c\uddee Germany \ud83c\udde9\ud83c\uddea Hong Kong SAR \ud83c\udded\ud83c\uddf0 Hungary \ud83c\udded\ud83c\uddfa Iceland \ud83c\uddee\ud83c\uddf8 Indonesia \ud83c\uddee\ud83c\udde9 Ireland, Rep. Of \ud83c\uddee\ud83c\uddea Italy \ud83c\uddee\ud83c\uddf9 Japan \ud83c\uddef\ud83c\uddf5 Latvia \ud83c\uddf1\ud83c\uddfb Lithuania \ud83c\uddf1\ud83c\uddf9 Luxembourg \ud83c\uddf1\ud83c\uddfa Macao SAR \ud83c\uddf2\ud83c\uddf4 Malta \ud83c\uddf2\ud83c\uddf9 Monaco \ud83c\uddf2\ud83c\udde8 Mongolia \ud83c\uddf2\ud83c\uddf3 Myanmar \ud83c\uddf2\ud83c\uddf2 Netherlands \ud83c\uddf3\ud83c\uddf1 New Zealand \ud83c\uddf3\ud83c\uddff Norway \ud83c\uddf3\ud83c\uddf4 Panama \ud83c\uddf5\ud83c\udde6 Philippines \ud83c\uddf5\ud83c\udded Poland \ud83c\uddf5\ud83c\uddf1 Portugal \ud83c\uddf5\ud83c\uddf9 Romania \ud83c\uddf7\ud83c\uddf4 Singapore \ud83c\uddf8\ud83c\uddec Slovakia \ud83c\uddf8\ud83c\uddf0 Slovenia \ud83c\uddf8\ud83c\uddee Sweden \ud83c\uddf8\ud83c\uddea Switzerland \ud83c\udde8\ud83c\udded Taiwan \ud83c\uddf9\ud83c\uddfc Tanzania \ud83c\uddf9\ud83c\uddff Thailand \ud83c\uddf9\ud83c\udded Venezuela \ud83c\uddfb\ud83c\uddea UAE \ud83c\udde6\ud83c\uddea
Shipping From S. Korea Distribution Center
Shipping Method DHL Express Shipping
Delivery Time 2\u20133 business days (excluding weekends and holidays)
Shipping Fee Flat rate of $15.00 USD
Free Shipping Orders of $70 USD or more
(flat rate, calculated after discounts and before regional taxes)
Additional Information Please note that import duties and handling fees are not included in the shipping fee and may apply depending on your country\u2019s regulations.
Order Processing Timeline
Tracking code: It may take 2\u20133 business days to process your order before the tracking code is updated. Once available, you will receive an email with your tracking details. You can also check your order status by logging into your account and visiting the Order List.
If you haven\u2019t received a tracking code within this timeframe, there may be an issue with your email or shipping information. Please Contact Us, and we\u2019ll assist you as soon as possible.
Delivery Delays: While we aim to deliver within the estimated time, delays may occur due to unforeseen events such as severe weather, customs inspections, or disruptions in shipping services. Beauty of Joseon is not responsible for delays caused by such external factors. Kindly note that we are unable to cancel or refund orders due to such delays.
Peak Season Notice: During peak periods such as holidays, promotional events, or Black Friday, delivery times may be longer than usual. We appreciate your patience and understanding during these busy seasons.
Order Information
Required Information: Full legal name & phone number are required to process and ship your order. If any of this information is missing, your order will be put on hold.
Invalid Address: If the shipping address provided is invalid or cannot be processed, our Customer Service Team will reach out to the email address provided. Please kindly help to respond within 14 days. If we do not receive a response, the order may be canceled and a new order will need to be placed. If the email address provided is incorrect and we are unable to contact you, your order may be canceled without notice.
Incorrect or Incomplete Address: It\u2019s the customer\u2019s responsibility to provide a complete and accurate address (including apartment number, building, block, etc.) to ensure successful delivery. If the information was entered incorrectly, please contact our Customer Service Team ASAP. Since we’re in a different time zone, it may take some time to communicate with the local delivery service. In the meantime, we highly recommend reaching out to your local delivery contact using the information below:
Country Delivery Service Website Hotline Working Hours
United State UPS Standard Shipping UPS Support Center + 1-800-742-5877 Mon-Fri: 6AM – 1AM (ET) \/ Sat 8AM – 8PM ET
DHL eCommerce DHL eCommerce Support +1 317-554-5191 Mon-Fri: 8AM – 9PM (ET) \/ Closed Sat & Sun
United Kingdom Royal Mail Tracked 48 Royal Mail Help Hub – –
Others DHL Express Shipping DHL Express – Customer Service – –
Delivery Restricted Areas
We do not deliver to military addresses (APO\/FPO) or PO Boxes due to a high risk of loss or return. Entering such addresses may cause delivery issues, and we are unable to offer compensation in these cases.<\/p>\n\n\n\n
Order Changes or Cancellations
Once your package has been dispatched, we are unable to make changes to the products, address, or cancel the order.<\/p>\n\n\n\n
Our fulfillment center processes orders swiftly, so we are generally unable to accommodate changes or cancellations once your order has been placed. Still, we encourage you to Contact Us ASAP with complete order details. We\u2019ll do our best to assist you.<\/p>\n\n\n\n
Duties, Taxes & Handling Fees (International Orders)
Custom duties, taxes, and handling fees are excluded in the product or shipping prices for international orders. These charges are determined by your local customs office & designated handling service, and customers are responsible for paying them upon delivery.<\/p>\n\n\n\n
Our shipping partner will contact you via email to guide you through the payment process.<\/p>\n\n\n\n
If a package is undelivered due to a customer’s refusal to pay these charges, we will not be able to offer a refund or reship the order.<\/p>\n\n\n\n
We truly understand this can be inconvenient sometimes and are doing our best to improve this experience for our international customers\ud83e\ude75<\/p>\n\n\n\n
Missed Deliveries \/ Lost or Damaged Packages
Please be alert for phone calls or messages from the delivery service, as missed attempts can lead to delays or failed deliveries. If the package cannot be delivered for this reason, we are unable to reship or refund the order.<\/p>\n\n\n\n
Beauty of Joseon is not responsible for loss or damage after the package has been delivered to the correct address.<\/p>\n\n\n\n
However, if there is clear evidence that a loss or damage occurred due to a delivery service error, we are happy to assist you in filing a claim with the carrier.<\/p>\n\n\n\n
Please don\u2019t hesitate to Contact Us with the relevant proof, and our Customer Service Team will do their best to support you through the process.<\/p>\n\n\n\n
DHL Go Green Plus: Our Commitment to the Planet
At Beauty of Joseon, we take our commitment to the planet seriously. That’s why we proudly partner with DHL Express, utilizing sustainable aviation fuel (SAF) via the GoGreen Plus service to deliver your orders. By investing in sustainable aviation fuel, we actively reduce the CO2e emissions associated with our shipments, minimizing our carbon footprint.<\/p>\n\n\n\n
We believe it’s our responsibility to do what’s right for the planet, and we want to empower our customers to make a positive impact too. Together, let’s embrace sustainable practices and contribute to a greener future. Thank you for choosing Beauty of Joseon and joining us in making a difference for our planet.<\/p>\n\n\n\n
Why Sustainable Aviation Fuel (SAF)?<\/p>\n\n\n\n
SAF is currently the primary route to reducing carbon emissions in aviation, making it the most effective way to help our customers make their orders more sustainable. Embracing SAF is not only essential for meeting sustainability goals but also paves the way towards a greener future in the air transportation industry.<\/p>\n\n\n\n
By choosing Beauty of Joseon, you are supporting efforts to reduce carbon emissions and protect our environment. We are committed to continuous improvement and sustainable practices in all aspects of our business.<\/p>\n","protected":false},"excerpt":{"rendered":"
Except for US & UK orders, all orders placed on beautyofjoseon for other countries are shipped directly from South Korea. Domestic ShippingAvailable Countries United States \ud83c\uddfa\ud83c\uddf8 United Kingdom \ud83c\uddec\ud83c\udde7Shipping From US Distribution Center UK Distribution CenterShipping Method UPS Standard \/ DHL eCommerce(depending on region) Royal Mail Tracked 48Delivery Time 2\u20136 business days(excluding weekends and holidays) […]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-365","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.beautyofjoseon.cyou\/shop\/wp-json\/wp\/v2\/pages\/365","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.beautyofjoseon.cyou\/shop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.beautyofjoseon.cyou\/shop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.beautyofjoseon.cyou\/shop\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.beautyofjoseon.cyou\/shop\/wp-json\/wp\/v2\/comments?post=365"}],"version-history":[{"count":3,"href":"https:\/\/www.beautyofjoseon.cyou\/shop\/wp-json\/wp\/v2\/pages\/365\/revisions"}],"predecessor-version":[{"id":436,"href":"https:\/\/www.beautyofjoseon.cyou\/shop\/wp-json\/wp\/v2\/pages\/365\/revisions\/436"}],"wp:attachment":[{"href":"https:\/\/www.beautyofjoseon.cyou\/shop\/wp-json\/wp\/v2\/media?parent=365"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}